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« on: February 09, 2009, 07:03:16 AM »
Gearbox at 1833 E. Southern Avenue, Tempe, Arizona
Being a new player of airsoft it is nice to find friendly help with information and gear. Each time I have visited Gearbox Ron and Jeremiah have gone above and beyond to help me with information or gear even if they were completely swamped with work. In each case they helpful without pressuring me or anyone else (from what I observed) into buying unnecessary or unwanted gear. In many cases I have asked them to look at my guns to help diagnose a problem, and they were more than willing to help find and solve it on the spot. A few weeks ago I brought in a buggy Mp5 that I had bought used online, and asked if they would take a look at it to see they could help me with its shooting problem. Upon opening the gun they found the previous owner had ghetto-rigged the gearbox as well as finding a broken spring guide. Not only did they get my gun operational, but they did so free of charge. Being new to airsoft they could have taken that opportunity to hit me with high service + parts charges, but again they did not. In my personal experience it is hard to find a business that really does put the customer first, but again Gearbox absolutely does. I would recommend Gearbox to anyone who plays or is interested in playing airsoft.