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Messages - M4GUNNER1

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General Airsoft Discussion /
« on: June 01, 2006, 11:36:51 PM »
I'm glad to see i have some support. I expected the employees to be on this forum and defend themselves.

what bassick1 said is true. the tech knows what he's doing. HOWEVER I HAVE HEARD HIM MISLEAD CUSTOMERS MORE THAN ONCE.

I've heard him say "this is all I do, is fix guns."... Thats good, but he still needs to check himself, do some research, and be honest to customers.

He, and the owner, take full advantage of the fact that the technical aspect of airsoft is esoteric. (i.e. 12 year olds and their moms who come in to the store) Even to players who are more intermediate in their knowledge of aisrsoft, they know whats not widely known, and feed the stores income with it.

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General Airsoft Discussion / SoftAir Depot
« on: May 31, 2006, 10:32:51 PM »
I'm here to write about my absolute disgust with the softair depot store in scottsdale. they have NO SELECTION in terms of guns. Accessories are a little bit better, however nowhere close to other stores in scottsdale. Their staff KNOWS NOTHING!!! they constantly have to look things up as when it comes to prices or game dates. THEY KNOW EVEN LESS in terms of tech. NOBODY who works there knows anything about how the gun works or how to fix a problem OTHER THAN their tech and repair man. who still DOES NOT KNOW ENOUGH TO GIVE SUFFICIENT ADVICE. for example, i heard him talking to a customer about batteries......

The customer asked a question about NEW batteries, the repair guy told the customer that a Nickle Cadmium (as opposed to a nickle metal-hydride) battery needed to be completely charged and completely discharged or the battery would fail. THAT IS FALSE INFORMATION!!! unless a battery is over 7 years old (made before 1999 in most cases) it will NOT have a memory. Which means that you CAN safely charge over remaining charge. (source: "Mitch" [manager] from batteries plus in scottsdale)

Their owner constantly misleads customers in order to up-sell them. (spend about 20 min in the store when it's busy, you'll hear him)

these are just a few examples of the staffs trickery and misinformation.

I KNOW THE NAMES OF THE STAFF AND THE OWNER OF THIS STORE, I DID NOT INCLUDE THEIR NAMES FOR A REASON, IF YOU REPLY, MAKE SURE THEY REMAIN NAMELESS.

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