I have to say I'va had great service from Airsplat. I bought my first AEG from them, my ICS MP5 and when some mother f**ker stole it, :evil: I bought my current AEG a CA G36 and it came just as planned and no problems, so I have yet to have a problem with them but my neighbor had troubles so I guess it's just a crap shoot. Just my experience. As for a first AEG, I'd like to say good choice.