I think the most major thing that could've gone better with Duty was a basic lack of knowledge of the back story by the team leaders. I mean if we were out there to make friends, we did an excellent job all morning. We were even in good with Freedom; our arch enemies! But in order for it to really balance out the way it does in the game, Duty and Freedom can't exchange pleasantries, only grenades and 5.45's lol.
Basically, what I'm saying is that for the game to work well, I think that it is imperative that the faction leaders know at least the essentials of the back story for their faction, who's day they will make, and who's day they will ruin, and what they're out to do. For instance, on our team, I heard one of the FL's saying that they felt like Duty and Freedom were just tossed in last minute because our objectives early in the day left a lot of room for us to wreck Freedom's plans (understandably) but since they did not know that we ruin freedom for fun, we did not move on that opportunity.