Both of these manufacturers were good to me, and I figure the least I can do is spread the word.
Camelbak -
On two separate occasions, I've had leaky Camelbak reservoirs, and both times, Camelbak has sent me new ones, without any fuss or returning the defective product or even proof that I even owned what I got a replacement for. Very good in my book.
The first item they replaced even had to be sent twice, because the first time it was lost in the mail. Again, no fuss there, and when the 2nd one arrived, it had some pretty fast shipping on it, too.
http://www.camelbak.com/Wellco -
A pair of my Wellco boots came apart, and Wellco replaced them very quickly and without getting the old ones back first. Same as before, excellent service and a definite two thumbs up for Wellco.
http://www.wellco.com/And of course, I can't mention Wellco without mentioning Practical Tactical. Tim hooked me up!
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Anybody else have similar experiences?